Reference

Your privacy is how we build trust

When you open an account at erek96, we collect and protect your personal information with care.

Data you controlTransparent practicesDirect support access

Understanding what data erek96 holds

erek96 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect information you give us when you register — your name, email, phone number, and payment details — plus data about how you use our platform, such as game activity, login times, and device type. We also track transactions through your chosen payment method: DANA,

1
OVO, GoPay, or QRIS. Your data stays with us and our trusted payment processors only. We don't sell your information to third parties. Access or eligibility depends on local law. We keep your account data for as long as your account exists, and we can delete
2
it on request through our support team during their operating hours.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Contact us about your privacy

Live Chat Support Available during lobby hours to answer questions about what data we hold on your account and how to request updates or deletions to your profile information.

Email Support Send privacy requests to our support email and we'll respond within 48 hours. Include your account number or registered email address for fast processing.

Account Settings Log into your erek96 account and visit Settings to review, update, or download your personal data directly without contacting support.

HOW WE SECURE YOU

Security and data handling inside erek96

Encrypted Payments

Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store full card numbers on our servers, only tokenized references for faster withdrawals.

Account Verification

When you register, we verify your email and phone to prevent unauthorized access. Your password is hashed and never shared with anyone, including our team.

Cookie Transparency

We use cookies to remember your login, track gameplay analytics, and show you relevant promotions. You can disable non-essential cookies in your browser settings.

Data Retention

We keep transaction records for seven years for compliance. Account profile data stays until you request deletion. Deleted data is removed from active systems within 30 days.

Third-Party Access

We share data only with payment processors and hosting providers under strict contracts. We never share your data with advertisers, marketers, or analytics firms.

Data Change Requests

Contact our support team to update your name, email, phone, or address. Changes take effect within 24 hours and are logged for your security audit trail.

Privacy policy questions answered

We collect your name, email, phone number, payment method details, and account activity data when you register and play. We also log your device type, IP address for security, and gameplay timestamps to detect fraud and improve service reliability.

We retain transaction history for seven years for regulatory compliance. Your profile data — name, email, phone — is deleted within 30 days of your request. You can request data deletion through Settings or by contacting our support team.

Yes. Log into your account, go to Settings, and select 'Download My Data'. Your information exports as a PDF within 24 hours. Alternatively, email our support team with your account number and we'll send it directly.

No. We never sell your personal information to marketers, advertisers, or third-party data brokers. We share data only with payment processors — DANA, OVO, GoPay and QRIS providers — and hosting vendors under strict confidentiality agreements.

Your DANA, OVO, GoPay and QRIS payments are encrypted with TLS 1.2 standard. We don't store full payment details; we keep tokenized references only. Withdrawal verification happens through our payment partners before funds leave your account.

Cookies are small files your browser stores to remember your login and preferences. We use them to keep you logged in, track gameplay analytics, and personalize your lobby view. You can disable non-essential cookies in your browser settings anytime.

Reach our support team via live chat during lobby hours, email us within 48 hours, or visit your account Settings to manage your data directly. Include your account number for fast resolution of privacy inquiries.

Your privacy is how we build trust

Contact us about your privacy

Security and data handling inside erek96

Encrypted Payments

Account Verification

Cookie Transparency

Data Retention

Third-Party Access

Data Change Requests

Privacy policy questions answered

01 What personal information does erek96 collect from me?

02 How long does erek96 keep my data after I close my account?

03 Can I download a copy of all my personal data?

04 Does erek96 sell my data to other companies?

05 How does erek96 protect my payment information when I deposit?

06 What are cookies, and why does erek96 use them?

07 Who can I contact if I have a privacy concern?

Related Pages